This article outlines the design criteria to be considered in the development of a proprietary security systems monitoring and administration environment. In this context, it refers to a Security Operations Center (SOC) located at the user’s premises (in contrast to a commercial central alarm station) and usually owned and operated by the user.īuilding an in-house SOC presents a myriad of challenges, and many security groups struggle on how to best start. The adjective “proprietary” is used in the security industry to describe a number of different attributes - some good and some not as much. There may be unique business requirements that require a dedicated, “proprietary” SOC - such as a casino or very large campus environment - or there may be cost drivers that indicate the need for an in-house SOC. Call us to find out more about long-range radio in your area.Faced with the decision to stay in-house or used a managed services provider, many large organizations have decided to keep security under their own roof and build their own Security Operations Center (SOC) to correlate events and centralize all security monitoring and functions. United Alarm’s radio backup can be used with any alarm panel. If you are concerned with a higher level of security, as many of our customers are, United Alarm has a proprietary long-range radio telephone backup network that can send signals to the Central Station in the event of an alarm, regardless of the phone line. If a burglar cuts the phone line, a storm takes down the phone wires or you lose phone service for any reason, the alarm system will still work (sounding a local siren) but the signal will not get through to the central station. A typical alarm system transmits its signal to the central station over the phone line.

The weak point to anyone’s security is the phone line. Our central station responds to many different signals that require dispatch of fire or police authorities as well as notification to our customers and their primary key holders. State of the art central station software can provide e-mail reports of alarm history or opening/closing of your business. We always have a direct link to your alarm system and our backup generator insures that we will be there when your alarm system notifies us of a problem. and is staffed by our employees 24 hours a day, 7 days a week. United Alarm’s central station is locally owned and operated in Brookfield, CT.

Central alarm station